Arthur support
Arthur
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Something wrong with Arthur?

Tell us what happened and we will sort it. Every message is read by a real person.

Browse the help center

So we can find you

  • Your workspace ID, the ten digits in workspace settings.
  • Your workspace name.
  • Your name, the one you sign in with.

So we can fix it

  • What you were doing when it went wrong.
  • What happened instead of what you expected.

How fast we reply.

We answer most messages the same day, and everything within two working days. If Arthur is down and you cannot work, say so in the subject and we will look at it first.

Not sure whether the problem is Arthur or your own setup? The status page shows what is working right now.