Something wrong with Arthur?
Tell us and we will sort it. A person who built Arthur reads every message.
Tell us these three things
- Your workspace name, so we can find you.
- What you were doing when it went wrong.
- What happened instead of what you expected.
How fast we reply.
Most messages get an answer the same day, and everything within two working days. If Arthur is down and you cannot work, put that in the subject and it jumps the queue.
Before you write, the status page shows whether the problem is ours or yours, and the help center answers most setup questions faster than we can.